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Auto Reply History Overview

Custom guidance

Tell AI how your business sounds

Use plain English. These notes help AI keep drafts, replies and suggestions closer to your voice, your current offers and the way you want customers to be guided.

How should AI respond?

Basic / fast Best for quick, simple replies where speed matters most. Quickest responses Normal / medium The default balance for most replies, drafts and suggestions. Recommended Advanced / slow Use for richer writing when a slower response is acceptable. More detailed

Minimum auto-reply confidence

Automatic email and social replies only send when AI believes the reply is useful enough. Recommended: 75%.

Business background Tone and writing style Reply goals Current offers or priorities Boundaries