Operational alert88% confidence60 branches have not logged in during the last 14 days.ReasonBranch teams may be missing central updates, customer activity or assigned work.ImpactLow system adoption means messages, tasks and distributed content may be missed.Suggested actionReview the inactive branches and send a Central announcement or arrange a check-in.Data usedLast login dates across branch users.
Operational alert86% confidence2 branches do not have Facebook or Instagram connected.ReasonSocial activity cannot be monitored or published for those branches.ImpactCampaigns and social monitoring may be incomplete.Suggested actionAsk those branches to reconnect their social platforms from Integrations.Data usedConnected social account status.
Recommendation68% confidenceReview the most active Central campaign branch.ReasonAmberley Primary Academy has the highest campaign activity in this report period.ImpactCampaign engagement may show content that is easier for branches to use.Suggested actionLook at the campaign attached to this branch before creating the next organisation-wide campaign.Data used2 Central campaign target/action records.
Copperfield Primary SchoolNo users logged in today. No recent user login. Social connection missing.65Warning
Ravenscourt Secondary AcademyNo users logged in today. No recent user login. Social connection missing.65Warning
TodayThere are 0 customer conversations waiting, 0 overdue tasks and 0 inactive branches.This weekFocus on the highest-risk branches first: unresolved inbox work, overdue tasks and missing social connections are the clearest operational signals.This monthUse the reporting and comparison views to identify repeatable branch behaviour before distributing the next campaign.